Responsible gambling

Responsible Gaming at Sand Hills Casino (Carberry)

At Sand Hills Casino (Carberry), we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our guests.

Tools for Safer Play:Our casino offers various tools to help you manage your gaming habits:

• Voluntary Self-Exclusion: Guests can request to be barred from entering the casino for set periods, ranging from months to multiple years.
• Time-Out or Cool-Off Options: Players may ask for short breaks or take advantage of information and signage encouraging periodic pauses.
• Informational Tools: Our on-site responsible gaming centers provide brochures and advice on budgeting, warning signs, and where to seek help.

Support Organizations:

We reference Canadian support services such as provincial problem gambling helplines, community counseling organizations, and national resources in our materials. Examples of these support models include helplines and NGO services that assist players in managing gambling-related harms.

Links to Support Services:

• Provincial Problem Gambling Helplines
• Community Counseling Organizations
• National Resources for Problem Gamblers

Responsible Gaming Practices:

In accordance with Canadian provincial regulations, we emphasize deposit and loss limits, self-exclusion, reality checks, and accessible support. Our signage, staff training, and handling of self-exclusions are guided by these principles.

Session Reminders:While online casinos display automated on-screen session reminders, our land-based venue communicates time and loss awareness through education, printed materials, and staff interactions, encouraging visitors to set personal limits before playing and take regular breaks.

Advantages and Disadvantages:

Pros:

• Operates under a formal Canadian provincial regulatory framework with licensed and audited gaming equipment.
• Focus on recognizable slot and table game brands from major certified providers appeals to both casual and experienced players.
• Loyalty program and periodic promotions provide added value for regular visitors, including free play, dining offers, and event invitations.
• Responsible gambling tools and self-exclusion options support safer play.

Cons:

• As a land-based venue, it does not offer remote online casino play.
• Payment options are limited to on-site cash and traditional banking/ATM channels.
• Promotions must be used in person, which may be less convenient for players living far from Carberry or outside Manitoba.

Additional Support:

If you're concerned about your gaming habits or need assistance with managing problem gambling behaviors, please don't hesitate to reach out. Our team is here to provide guidance and support.

We're committed to providing a responsible gaming environment that ensures the well-being of all our guests. If you have any questions or concerns, feel free to ask.